Do111's Terms and Conditions

01 General Terms & Conditions

These terms and conditions form a legal agreement between the do111 platform ("do111", "we", "us") and its users ("you", "player"). Reading these terms and conditions in full before using the do111.app website or mobile application is mandatory.

Do111 is an online gaming platform offering Bangladeshi players a wide range of games, including slots, Live Casino, Sports Betting, fish games, and bingo. These terms and conditions apply to all use of do111's services.

Do111 reserves the right to update these terms and conditions at any time without prior notice. Changes take effect as soon as they are published on the website. We recommend checking this page regularly.

02 Account Register

You must provide accurate and complete information when registering for a do111 account. Submitting false information at registration is a violation of our terms and conditions and may result in account termination.

• Each person may only register one account — creating multiple accounts under the same name, address, email, or phone number is strictly prohibited.
• The mobile number or email address provided at registration must be verified.
• Keeping your account password confidential is entirely your responsibility. do111 will never ask for your password.
• If you notice any unusual activity on your account, contact customer support immediately.
• For KYC (Know Your Customer) verification, do111 may request proof of identity and proof of address.

03 Eligibility & Age Requirements

You must be at least 18 years old to use the do111 platform. This is one of the key requirements under do111's terms and conditions. do111 may request valid ID to verify your age if there is any doubt.

Any account opened or used by someone under the age of 18 on do111 will be considered void, along with all associated transactions. Deposited funds may be forfeited, and do111 reserves the right to take legal action.

• You must not reside in any country or region where online gaming is prohibited by law.
• The list of countries restricted by do111 is subject to change and will be updated on the website.
• Bypassing geo-restrictions using a VPN or proxy is strictly prohibited.

04 Deposits & Withdrawals

Deposits on do111 can be made via various payment methods, including bKash, Nagad, and Rocket. Minimum and maximum deposit limits apply for each payment method and may be updated by do111 at any time.

• You may only deposit from a payment account registered in your own name.
• Depositing using third-party funds is strictly prohibited.
• Your account must be fully verified before a withdrawal can be processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Do111 follows AML (Anti-Money Laundering) policies and is obligated to report any suspicious transactions.
• Withdrawals are typically processed within 5 minutes to 24 hours, though additional time may be required if verification is needed.

05 Bonuses & Promotions

Do111 regularly offers welcome bonuses, deposit bonuses, cashback, free spins, and various promotional offers. All bonuses are subject to do111's general terms and conditions as well as the specific terms of each offer.

• Before claiming any bonus, make sure you understand the associated wagering requirements (typically 20x–40x).
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in account termination.
• Not all games are eligible for bonus play — only certain games may count toward wagering, and sometimes only partially.
• Every promotional offer has an expiry date — any unused bonus will be automatically cancelled once it expires.
• Do111 reserves the right to modify or withdraw any bonus offer at any time.
• Multiple bonus claims from the same household or device are not permitted.

06 Gaming Policy

All games on do111 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be controlled by do111 or any third party.

If your internet connection drops or a technical error occurs during gameplay, the outcome of that round will be determined based on do111's system logs. do111's decision in such cases is final.

• Using bots, automation software, or any form of artificial assistance during gameplay is prohibited.
• Exploiting game bugs or glitches to obtain abnormal winnings is prohibited.
• Do111 reserves the right to suspend or permanently remove any game at any time.
• Disrespectful behavior toward dealers in Live Casino games is strictly prohibited.

07 Prohibited Activities

The following activities are strictly prohibited on the do111 platform and will be treated as serious violations of do111's terms and conditions:

• Money laundering or any form of financial fraud.
• Hacking, phishing, or any attempt to gain unauthorized access to do111's systems.
• Harassing, threatening, or showing disrespectful behaviour toward other players.
• Attempting to verify an account using false information.
• Attempting fraud through chargebacks or payment disputes.
• Using do111's brand, logo, or content without permission.
• Creating multiple accounts to claim bonuses or gain unfair advantages.

08 Account Suspension & Closure

Do111 reserves the right to suspend or permanently close any account at any time without prior notice — particularly in cases of terms violations, suspicious activity, or security risks.

• Any valid balance remaining at the time of account closure may be refunded, subject to verification.
• You may close your do111 account at any time — simply contact customer support.
• Do111 may apply an inactivity fee to accounts that have been dormant for an extended period.

09 Responsible Gaming

Do111 takes responsible gaming seriously. We believe gaming should be a healthy form of entertainment. If gaming is negatively affecting your daily life, relationships, or finances, these may be signs of problem gambling.

• Do111 offers deposit limits, session limits, and a Self-Exclusion feature.
• If you are experiencing problem gambling, please contact our customer support.
• Do111's Responsible Gaming page for detailed support information.

10 Privacy

Do111 is committed to keeping your personal information secure. Full details on how we collect, use, and protect your data can be found in our Privacy Policy page. By accepting these Terms & Conditions, you are also agreeing to our Privacy Policy.

• Do111 never sells your personal information to third parties.
• Information may be shared in response to regulatory requests or legal obligations.
• Your information is protected by SSL encryption.

11 Dispute Resolution

For any dispute or complaint related to do111, please first reach out to our customer support team. do111 typically provides an initial response to all complaints within 48 hours.

• In disputes relating to game outcomes, do111's server logs will be treated as the final and definitive record.
• Do111's decision in any dispute is final and binding.
• Always contact do111 support before filing a chargeback — unjustified chargebacks may result in account closure.

12 Changes to Terms

Do111 reserves the right to modify these terms and conditions, in part or in full, at any time. Updated terms take effect immediately upon publication on the website. For significant changes, do111 may send a notification to your registered email, though this is not obligatory.

Continuing to use the do111 platform after any changes have been made will be considered your acceptance of the updated terms. Please check this Terms & Conditions page regularly.